Batoi Travels

Batoi Travels

Booking Confirmation & Payment Policy

Token Money (Non-Refundable)

  • Rs. 500/- for booking amounts up to Rs. 10,000/-.
  • 5% of the booking amount if the total exceeds Rs. 10,000/-.

Payment Schedule

  1. 20% of the booking amount (including token money) 7 days before the trip start date.
  2. Remaining amount payable day-wise during the trip (via cash or online payment).
  3. Final payment must be cleared one day before the trip ends.

Cancellation & Refund Policy

Short-Term Booking (Dropping & Round Trip)

Cancellation Policy:

  • Up to 24 hours before pick-up: Full refund (excluding non-refundable token money).

  • Between 24 to 12 hours before pick-up: 10% refund of the total booking amount, excluding token money.

  • Less than 12 hours before pick-up: No refund.

  • Cancellation by Batoi Travels:

    • If Batoi Travels cancels due to unforeseen circumstances, a full refund (including token money) will be issued, along with a discount coupon for a future booking.

Refund Policy:

  • Refunds processed within 7-10 business days.
  • Amount credited to the original mode of payment.

Long-Term Booking (Long-Day/Char Dham Yatra)

Cancellation Policy:

  • Up to 15 days before trip start date: Full refund (excluding token money).

  • Between 14 to 7 days before start date: 10% refund of the total booking amount (excluding token money).

  • Less than 7 days before start date: No refund.

  • Cancellation by Batoi Travels:

    • In case of company-initiated cancellation, a full refund (including token money) and a discount coupon for future bookings will be provided.

Refund Policy:

  • Refunds processed within 7-10 business days.
  • Amount credited to the original mode of payment.

General Terms & Conditions

  • Changes to Booking: Any modifications (date/time adjustments) are subject to availability and may incur extra charges.
  • No-Show Policy: If the customer fails to appear, no refund will be provided.
  • Force Majeure: In case of natural disasters, strikes, or unforeseen events, Batoi Travels may offer rescheduling options instead of a refund.
  • Contact Information: For cancellations and refunds, reach us at support@batoitravels.com.

Why Choose Batoi Travels?

  • Trusted & Transparent Services
  • Experienced Drivers & Well-Maintained Vehicles 🚗
  • Flexible Booking & Secure Payments 💳
  • Hassle-Free Cancellation & Refund Policies 🔄

For seamless travel experiences, book with Batoi Travels today!