Booking Confirmation & Payment Policy
Token Money (Non-Refundable)
- Rs. 500/- for booking amounts up to Rs. 10,000/-.
- 5% of the booking amount if the total exceeds Rs. 10,000/-.
Payment Schedule
- 20% of the booking amount (including token money) 7 days before the trip start date.
- Remaining amount payable day-wise during the trip (via cash or online payment).
- Final payment must be cleared one day before the trip ends.
Cancellation & Refund Policy
Short-Term Booking (Dropping & Round Trip)
Cancellation Policy:
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Up to 24 hours before pick-up: Full refund (excluding non-refundable token money).
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Between 24 to 12 hours before pick-up: 10% refund of the total booking amount, excluding token money.
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Less than 12 hours before pick-up: No refund.
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Cancellation by Batoi Travels:
- If Batoi Travels cancels due to unforeseen circumstances, a full refund (including token money) will be issued, along with a discount coupon for a future booking.
Refund Policy:
- Refunds processed within 7-10 business days.
- Amount credited to the original mode of payment.
Long-Term Booking (Long-Day/Char Dham Yatra)
Cancellation Policy:
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Up to 15 days before trip start date: Full refund (excluding token money).
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Between 14 to 7 days before start date: 10% refund of the total booking amount (excluding token money).
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Less than 7 days before start date: No refund.
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Cancellation by Batoi Travels:
- In case of company-initiated cancellation, a full refund (including token money) and a discount coupon for future bookings will be provided.
Refund Policy:
- Refunds processed within 7-10 business days.
- Amount credited to the original mode of payment.
General Terms & Conditions
- Changes to Booking: Any modifications (date/time adjustments) are subject to availability and may incur extra charges.
- No-Show Policy: If the customer fails to appear, no refund will be provided.
- Force Majeure: In case of natural disasters, strikes, or unforeseen events, Batoi Travels may offer rescheduling options instead of a refund.
- Contact Information: For cancellations and refunds, reach us at support@batoitravels.com.
Why Choose Batoi Travels?
- Trusted & Transparent Services ✅
- Experienced Drivers & Well-Maintained Vehicles 🚗
- Flexible Booking & Secure Payments 💳
- Hassle-Free Cancellation & Refund Policies 🔄
For seamless travel experiences, book with Batoi Travels today!